Frequently asked questions

What is SecureForm.dev?

SecureForm.dev is a fully managed service. You send us your current PDF form, and we turn it into a clean, mobile-friendly online form. We handle setup, hosting, updates, and operations, so your team can focus on using the form and reviewing submissions.

Can you use scanned PDFs?

Yes. We can work from scanned forms, typed PDFs, screenshots, or notes and convert them into modern web forms.

Do I need technical skills?

No. We handle setup, deployment, form updates, and integrations. You use the final form and the resulting Google Sheet.

What does “all cloud-based” mean?

Your forms run on cloud infrastructure, not on your office computer. There is no server for you to install or maintain.

How does pricing work?

Pricing is subscription-based for hosting, maintenance, and support. Plan details are on the pricing page, and we can recommend a plan based on your expected form volume.

What is included in the subscription?

Your subscription includes managed form hosting, validation, submission handling, Google Sheets delivery, security protections, and ongoing maintenance.

Can I cancel anytime?

Yes. You can stop your subscription at any time.

How do I contact support?

Use our contact form and we will route your request to the right team quickly: Contact SecureForm.

What is your refund policy?

There are no refunds after submission of payment.

What happens when a subscription ends?

Your access to Google Sheets remains permanent, even after your subscription ends. Hosted forms stop working one week after the subscription ends.

Where do submissions go?

Form submissions are collected securely and sent to your Google Sheet. For file-upload forms, files are stored in cloud storage.

What types of forms and fields do you support?

We support common form types like contact forms, event RSVP forms, intake forms, registration forms, applications, feedback forms, and file upload forms. For custom plans, we also support payment integrations inside forms.

Do you send email notifications for new submissions?

Yes. We can send an email notification for each new submission to your selected destination address. Depending on your setup, the email can include the full submission or only selected fields.

What is the AI-powered data dashboard?

We configure an AI-powered data dashboard so your team can ask questions about form responses in plain language and get useful answers quickly.

This is AI-powered form response processing: your submissions are organized so AI can summarize trends, surface urgent items, and help your team act faster.

• Example: “What were the most common issues reported this week?”
• Example: “Show me all submissions that mention urgent requests.”
• Example: “Summarize trends from the last 30 days.”

Do you protect forms from spam bots?

Yes. We use Cloudflare Turnstile and server-side abuse limits to reduce automated spam submissions and protect your forms.

How does uptime monitoring work?

We run hourly synthetic checks in our cloud environment. Each run writes results to our database, and the public status page reads those recorded results directly.

If an hourly run does not fully succeed, Healthchecks sends an alert email. This keeps notifications separate from the public status page.

• Status page: secureform.dev/status
• Public status view: backend, frontend forms, secureform.dev website, Google Sheets sync, and email sending
• Monitoring cadence: hourly

Who runs this service?

SecureForm.dev is a service from San Diego Data Science LLC, headquartered in San Diego, California, USA.